1. Overview

• Ampianos offers musical instruments and music equipment. The current listings determine which products are available to purchase.
• Product condition, materials, dimensions, and included items are described on each listing where available.
• Every product listing is reviewed by our team before it is published.
• Ampianos is the seller and primary point of contact for purchases made through our website. All purchases are processed under these Terms.

2. Account Terms

• You must be 18 years or older to use this service.
• You must provide accurate and complete information during account creation.
• You are responsible for maintaining the confidentiality of your account credentials.
• You must notify us immediately of any unauthorized access or security concerns.

3. Sourcing and Fulfillment Terms

Ampianos sources products through vetted suppliers and wholesale channels. Products are offered for sale by Ampianos unless a product page clearly states otherwise. Products are offered for sale by Ampianos unless a product page clearly states otherwise.

3.1 Supplier Review Process

• Inventory sources are reviewed before items are listed.
• Product information, condition, pricing, and images are checked before publication.

3.2 Fulfillment Process

When you purchase an item from Ampianos:

• The product page provides the available product details, price, condition, and delivery information.
• Our team prepares the order for shipment through the fulfillment method available for that item.
• If an item cannot be fulfilled as listed, we will contact you, cancel the order, or issue a refund.

Ampianos reserves the right to reject, refund, or cancel any order if the item is unavailable, fails final review, or cannot be shipped as described.

3.3 Product Accuracy

Ampianos works to keep product pages accurate by reviewing:

• Product titles, images, and descriptions
• Condition notes and availability
• Price, shipping, and return information

If we discover inaccurate information, we may update the listing, contact affected customers, cancel the order, or issue a refund.

4. Product Terms

• We aim to provide accurate and detailed product descriptions.
• Products may be new, open-box, or refurbished. Condition is clearly labeled on each product page.
• Condition and any available testing information are stated on the individual product listing.
• Product availability is not guaranteed until an order is processed.
• Prices may change at any time due to market conditions and sourcing costs.
• We reserve the right to modify, limit, or discontinue any product or listing.

5. Product Quality

Ampianos aims to present musical instruments and equipment clearly. Product-specific condition, specifications, included accessories, and other available details are provided on each listing:

• Product condition and specifications are reviewed and confirmed.
• Products are sourced through vetted suppliers and wholesale partners.
• Minor cosmetic variations on open-box or display items are noted in the listing.

Our goal is to give every customer accurate information before they buy.

6. Shipping Policy

Free standard shipping applies to all orders within the United States.

• Orders are processed within 1 business day.
• Transit time is 4 to 5 business days after processing.
• Estimated total delivery time is about 5 to 6 business days.
• All orders qualify for free standard shipping with no minimum spend required.
• Tracking information is sent to the customer via email once the order ships.

Ampianos is not responsible for delays caused by carriers or incorrect shipping information provided by the customer.

7. Payment Terms

We accept the following payment methods:

• Credit and debit cards
• Visa, Mastercard, American Express
• PayPal
• Shop Pay
• Apple Pay

All payments must be received in full before an order is processed.

8. Returns and Satisfaction Guarantee

Your satisfaction is our priority.

• We offer a 30 day hassle free return policy.
• Items must be returned in the same condition received.
• Refunds are issued after the item passes inspection at our warehouse.
• Exchanges are available when inventory permits.
• We work quickly to resolve any concerns, disputes, or issues.

Products retailed by Ampianos follow this same return process unless a product page clearly states otherwise.

9. Limitation of Liability

Ampianos is not liable for indirect, incidental, punitive, or consequential damages arising from your use of our services, products, or platform.

However, we are committed to resolving legitimate customer concerns and will work with you to reach a fair and reasonable solution.

10. Fraud Prevention and Compliance

Ampianos monitors orders for unusual activity to protect customers and sellers.

We reserve the right to cancel or delay orders suspected of fraud or unauthorized use of payment methods.

Creating false accounts, listing products fraudulently, or misrepresenting product ownership is strictly prohibited.

11. Contact Information

If you have questions about these Terms of Service, please contact us.